By using the latest 5G ready Fixed broadband technology, communities in Rural Ireland can finally get the broadband speed they need. You’ll enjoy Speeds up to 150 Mbps, Unlimited download, Free local, national and UK landline calls, Free 60 minutes to Irish mobiles and Massive savings.
This 5G service is highly reliable as it eliminates congestion at all times as the amount of customers allowed on the service is limited. It will allow you to stream and download all the content you could wish for, with services like Netflix & multimedia devices that pay more with paid TV.
Leave your questions and we will answer them as soon as possible
How do I compare broadband packages?
Try to answer these questions to help you find the right broadband bundle:
- What is the minimum contract period?
- What extra services do you want? Phone, TV or both?
- What broadband speed do you need?
- What is the total monthly cost?
- What download limit would suit you depending on your internet usage?
- Are there any hidden charges or fees for exceeding your download limit?
Can I switch broadband packages?
Yes, switching broadband provider is quick and easy. You could save hundreds of euro by switching to a better suited broadband solution tailored to you.
Remember all broadband providers charge an early termination fee if you cancel during your contract’s minimum term. Some also require you to give 30 days notice to cancel, so you’ll need to do this to ensure you’re not billed for the product after you’ve switched.
Up to 150Mb broadband speeds, or possibly higher.
No speed is guaranteed with Broadband as speed will vary throughout the day. On the day of your installation the engineers will show you the maximum speeds you will receive. The Normally Available Speed that you could expect to receive most of the time when accessing your broadband service is 80% of your Maximum Speed for download and upload.
In order to deliver High-Performance Broadband to your home we will need to install a small unit under the eaves of your home or on the chimney stack. This unit is about the size of an alarm box, they will run a cable from this to the nearest electricity socket. A small hole is drilled and the cables run through and connected to the wireless router. There is 2 LAN (Local Area Network) for direct connections on the back of the router and one for you to connect your phone.
Yes. Your alarm needs to be reconnected from the previous phone line to the new 5G ready fixed broadband phone service. Please contact your monitored alarm provider to switch this over
You can nominate a named contact on your account who can speak on your behalf at any time, just send us in a letter signed by yourself or an email from the registered email address on your account.
The service is unlimited, subject to a fair usage policy of 1TB per month. This means that in a single month you’d have to stream 416 Netflix videos of 90 minutes each to hit 1TB of usage. Got four people in your family? You’d each need to watch 104 videos per month, or more than five hours of Netflix every day.
Yes, once your new address is in our coverage area, we can arrange for your equipment to be moved. Our engineers will uninstall the equipment from your previous address and re-install it at your new home.
Yes, the service is unlimited, subject to a fair usage policy of 1TB per month. This means that in a single month you’d have to stream 416 Netflix videos of 90 minutes each to hit 1TB of usage. Got four people in your family? You’d each need to watch 104 videos per month, or more than five hours of Netflix every day.
IP addresses are dynamically assigned to your service with a hold-time of 24 hours, meaning that a CPE will retain its dynamic IP address indefinitely as long as that CPE is not disconnected from the network for a period longer than 24 hours. (Unplugged for a period over 24 hours). Fixed I.P addresses are available after install upon request to installer.
Your home phone’s connection simply plugs into the back of your router. The phone calls you make are converted into internet data. Your voice service is built into the equipment and is a free add-on. It is up to you whether to use the phone or not.
We do not offer a package without the phone service. The VOIP service is built into the equipment and is a free add-on. It is up to you whether to use the phone or not.
Payment is due the 17th of every month. If the 17th falls on the weekend or a bank holiday your account will be debited the next working day.
No. If they can pair in the same room, but the power line LED turns off when you move one power line device to another area, this usually means they are plugged into separate electrical circuits, preventing them from communicating.
Approximately 90 minutes.
No – You should wait until your service is successfully installed but you can give them your 30 days’ notice if needed.